RemoteView FAQs
Cook Solutions Group’s RemoteView Managed Services for ATM/ ITM interactive teller machines includes multiple remote security services including Windows Security Patch Management, hard drive encryption, anti-virus, hard drive back up, diagnostics.
Windows security patch management, hard drive encryption, anti-virus, hard drive back up and diagnostics. For additional products and information please visit: Security Modules Patch Management.
Cook Solutions Group's RemoteView line offers, Windows security patch management, hard drive encryption, anti-virus, hard drive back up, diagnostics and marketing screens. For additional products and information please visit: Security Modules Patch Management.
Our Premier Agreement includes an all-inclusive hardware and labor coverage with annual PM. Along with proactive daily outage logs, we perform manual weekly camera and server audits.
Our RemoteView product line remotely delivers support and services while resolving over 63% of issues without a tech being dispatched.
Cook Solutions Group’s RemoteView product line remotely delivers support and services while resolving over 63% of issues without a tech being dispatched.
Cook Solutions Group’s RemoteView product line remotely delivers support and services while resolving over 63% of issues without a tech being dispatched.
Cook Solutions Group’s RemoteView product line remotely delivers support and services while resolving over 63% of issues without a tech being dispatched.
Cook Solutions Group’s RemoteView product line remotely delivers support and services while resolving over 63% of issues without a tech being dispatched.
Cook Solutions Group’s RemoteView product line remotely delivers support and services while resolving over 63% of issues without a tech being dispatched.
Cook Solutions Group’s RemoteView product line remotely delivers support and services while resolving over 63% of issues without a tech being dispatched.
On average we build a solution to store 90 days’ worth of video, but we can tailor the system to fit your needs.
We install a small Windows-based agent on your ATM | ITM. The agent communicates Outbound only to the IP address & port specified.
Protect your devices with trusted Application Control to prevent malicious attacks.
- Zero-day protection against malicious attacks
- Security logs are available upon request
- Centralized policy management
- Windows firewall management
- Password management
ATMs | ITMs run a Microsoft Windows computer internally that need security software, just like your personal computer. With ATM | ITMs capturing your customer’s bank account and financial information this is extremely vital. Since Microsoft discontinued support for older versions of Windows, the biggest threat to your ATM | ITM network is malicious attacks targeted to ATMs | ITMs. Having RemoteView ATM | ITM Security Suite installed on your ATM | ITM, we can prevent attacks.
To see all of our protection products please visit our Security+ section here.
Our Premier Agreement includes an all-inclusive hardware and labor coverage with annual PM. Along with performing quarterly patches, updates on all devices, and full compliance protection.
Yes, CSG offers multiple manufacturers that have the ability to set up controls for MFA with a single click.
Yes, CSG offers multiple manufacturers that allow you to create holidays, weekends and nightly schedules to arm and disarm your system.
YES! Our Command Center simplifies viewing all your locations and analyzing data—in aggregate or individually. For security purposes, you can designate which user has access to what data, and multi-factor authorization adds a PIN to enter before anyone can log in.