Heading

Meet RemoteView. A powerful managed services platform.

RemoteView Managed Service delivers the power and convenience of an additional IT department. Powered by the award-winning support of Cook Solutions Group, RemoteView can support your IT and security workload.

Meet RemoteView, a powerful managed services platform designed with you in mind.

What Does RemoteView
Integrate With?

RemoteView Works With:
ATM | ITM | TCRAlarm Systems | Access ControlVideo Surveillance
ATM ITM TCR
Alarm Systems
Video Surveillance

What can you do with RemoteView ATM?

  • Windows Security Patching
  • Hard Drive Backup
  • Electronic Journals & Analytics
  • Update Marketing Screens
  • End-Point Protection
  • Diagnostics
  • Hard Drive Encryption
  • Suspicious Activity Notification
  • Fraud Detection Engine

What can you do with RemoteView Alarm?

  • Remotely Manage
  • Manage Schedule
  • Manage Credentials
  • Viewing History
  • Automate Reports

What can you do with RemoteView Video Surveillance?

  • Manage Multiple Locations
  • Automate Reports
  • Customize Notifications
  • Windows Security Patching
  • Suspicious Activity Notification
  • Viewing & Audit History
  • Manage Credentials
  • End-Point Protection
  • Integrates with Most Products and Solutions Listed
Talk to AN expert

Manage All Your Equipment and Alerts in One Simple Platform.

RemoteView technology allows experts to monitor and fix your hardware and software issues without dispatching in person techs.
Save valuable time and money while receiving best-in-class service with RemoteView from Cook Solutions Group.
Schedule a demo

How Does RemoteView
Simplify Your Business?

With RemoteView you can manage and maintain all of your end-points in one simple, easy to use platform. By batching surveillance, alarm, and access control service and management through one channel, you save your business valuable time and money.

How RemoteView Helps Businesses
Talk to AN expert

What Our Customers Are Saying.

CSG Decor
"No waiting for a physical technician and dramatically increases ATM average uptime.  Plus integrates the ATM video surveillance with Electronic Journals for easy dispute search."

Chris Arteaga, Sr. Applications Manager, Mechanics Bank

“We performed a significant core conversion (over 200 ATMs), all done remotely, with zero disruption of deposits.”

Mike McCarthy, CIO, Safe CU

“No waiting for a physical technician, dramatically increases average uptime.  Plus integrates the ATM video surveillance with Electronic Journals for easy dispute search.”

Chris Arteaga, Sr. Applications Manager, Mechanics Bank

“We performed a significant core conversion (over 200 ATMs), all done remotely, with zero disruption of deposits.”

What Can RemoteView Do?

RemoteView Features:
Diagnostics
Software Updates
Marketing Screen Deployment
Hard Drive Backup
Electronic Journal Upload
Windows Patching
Managed Wireless Connectivity
End-Point Protection
Hard Drive Encryption

Diagnostics

‍Remotely troubleshoot issues for an expedited resolution. Includes identifying the problem and repair of basic software issues for increased uptime and reduction in technician service calls.

Software Updates

With RemoteView we can remotely upgrade ITMs to Windows 10 and perform regular software maintenance and patching on ATMs and ITMs.

Marketing Screen Deployment

With RemoteView, remotely deploy advertisement screens to any and all ATMs and ITMs, automatically at times you choose. Increase sales by having access to change marketing screens and campaigns at your leisure.

Hard Drive Backup

Daily backups performed to limit downtime and data loss.

Electronic Journal Upload

View and download real-time electronic journal activity and reports which are uploaded automatically.

Windows Patching

Maintain compliance and keep your ATMs | ITMs secure with up-to-date Microsoft software patches.

Managed Wireless Connectivity

Managed cellular router for ATMs | ITMs connectivity.

End-Point Protection

Proactively manage and deploy automated camera hardening to protect surveillance and other networked devices from cybersecurity threats.

Hard Drive Encryption

Lock down your hard drive with 256-bit encryption to prevent unauthorized access.

Talk to AN expert

RemoteView is powered by the award-winning customer service team at Cook Solutions Group.

Talk to a CSG Expert